Online ordering for Chinese takeaways, with kitchen tickets in Chinese

DingOrder (叮单) is an online ordering system for independent takeaways and small restaurants in the UK, with no commission per order. Each shop gets its own ordering website, on a web address ending in .web.app (for example yourshop.web.app) or its own domain. Customers order collection, delivery or eat-in (by scanning a QR code on the table) on an ordering page in English or Chinese, which opens in the language of the customer's phone, and each order prints automatically on the kitchen printer. Shops pay a one-off fee for the kitchen printer and setup, then a flat monthly fee; card payments are processed by Stripe, which charges its own card fees. DingOrder is run from London: shops in London are set up in person, and shops elsewhere in the UK remotely.

• Kitchen tickets in Chinese. Each order prints in the kitchen as soon as it's placed, in large Chinese characters. No one has to take the order down or type it in.
• Dish names in Chinese and English. Each dish can have a Chinese and an English name, so customers read the menu in their language and your chefs read the ticket in theirs.
• An admin in Chinese. Today's orders, menu and prices, sold-out dishes, holidays, opening hours and delivery rules, in Chinese or English.
• A weekly report in Chinese. Every Monday morning: last week's orders, your best-selling dishes and returning customers.
• For a team that works in two languages. Customers and front-of-house staff can use the menu in English; the owner and the kitchen work in Chinese.
• Support in Mandarin or English. Setup and support are in either language.
• Set meals with choices. A set meal can ask the customer to pick what goes in it, such as two mains and a rice, and each pick prints under the dish on the kitchen ticket.

You send me your menu (a photo of your printed menu is fine), we sign the agreement, and you pay the one-off £199. I enter your menu, and you check it. In London I connect the printer in person; elsewhere in the UK it's posted to you and I help you connect it by phone or video call. Then we place a test order together. I give you a date once I've seen your menu.

£59 a month, locked for 12 months from your first paid month, plus a one-off £199 for your kitchen printer and setup, paid before setup and refunded in full if your test order can't be made to print. The first £59 is taken 30 days after your test order prints. From the second month, Stripe takes £59 from your card automatically each month, in advance (a card subscription). No minimum term. Full pricing and what's included.

Everything DingOrder does.